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3. Accessing settings for email accounts.

Next, click Account Settings and select Account Settings from the drop-down menu ( Fig.Click the File tab on the Outlook’s ribbon.Remember to type/paste the command precisely, as shown below – the space before the slash (‘/’) is there on purpose. This should repair the default Outlook folders and restore the drag & drop capability. Type the following command: Outlook.exe /resetfolders ( Fig. 2.), and click OK to execute it.You can use a command-line switch that restores missing folders at the default delivery location and recreates their properties: It might happen that certain Outlook folders are corrupted (for example, they do not have a valid type identifier), which causes the problem with drag & drop. We have discovered that Outlook behaves differently depending on the view type. Try to change the view to Folders ( Fig. 1.) and try dragging and dropping your items again. After that, you should be able to use the drag & drop feature again. Make sure that the Outlook window is active, and press the ESC key several times. The drag & drop feature works only when you copy/move items between the folders of the same type. Ensure that you are using drag and drop to copy/move items of the same type.We have discovered a few solutions that may restore the drag & drop functionality in Outlook: Solution:Īs far as we know, this is a software bug that occurs in all versions of Outlook, and it is not related to CodeTwo or any other third-party software. You are not able to copy or move any Outlook items by dragging and dropping.